Insights 360 Project Analytics App for Certus 3

Project management consultants Certus 3 specialise in bringing ‘at-risk’ corporate projects out of the woods. Having already developed a bare bones app, they approached us with the intention of giving it a makeover but it became clear that we needed to firstly take a few steps back and define what the app should achieve.

The Project

Certus 3 had developed a highly powerful early-warning system that could accurately predict the future prospects of a project. This gave project owners enough time to take action at the first whiff of smoke (let alone the fire itself!) Despite its usefulness, the app generated results that were cumbersome and difficult for the average layman to interpret and understand. Certus needed a user-centric solution that saved them time creating reports, freeing them up to do what they were best at — face-to-face consulting.

Our Solution

Product Definition

Via an intensive series of workshops with the Certus team we helped draw their deep-seated insights up to the surface. We identified the essence of the app — what it needed to do, and who for.

Information Design

The insights and understanding we gained from the workshop series informed our design process. We determined the hierarchy of information produced by the app’s reports and visualised this data in a compelling way so that the people who needed to make decisions with it could easily do so.

Automation

Our workshop insights revealed points of friction in Certus 3’s processes. The presentation and communication of data that needed manual handling prevented them from working efficiently. Our app addressed this by doing the heavy lifting for them.

Insights360™

Guarantees early risk and issue detection for senior executives in charge of large and complex programs of work

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